Museum-Quality Art Prints — Priced Fairly
Legal
Everything you need to know about shipping, returns, and how we handle your data. We keep it simple and fair.
Shipping
We ship from Den Bosch, Netherlands with care.
Delivery Times
Delivery within 5 days
Delivery Guarantee: All orders are delivered within 30 days. If we can't meet this, you may cancel for a full refund.
Shipping Costs
Returns & Refunds
30 days to decide. No questions asked.
How It Works
Email us at support@printme.art with your order number
We'll send you a return shipping label
Pack the item securely and drop it off
Refund processed within 5-7 business days
Extended Return Period
We offer 30 days to return your order — longer than the 14-day legal minimum (bedenktijd). Simply email us at support@printmeart.nl to start a return.
Items must be in original, undamaged condition. Custom prints (your own uploaded designs) are excluded from the right of withdrawal, unless there's a quality issue.
Terms of Service
The legal stuff, kept simple.
General
By using our website and services, you agree to these terms. We sell museum-quality giclée prints and frames. All product images are representative; slight color variations may occur due to monitor settings.
Pricing
All prices shown include BTW (Dutch VAT). Shipping costs are displayed separately before checkout.
Orders & Payment
Payment is processed securely through iDEAL, credit card, and Klarna. By placing an order, you're making an offer to purchase which we'll confirm via email. The purchase agreement is formed when we send this confirmation.
Intellectual Property
Our curated collection features public domain artworks. Original content, website design, and branding are © PrintMe Art. You may not reproduce our website content without permission.
Warranty
You have legal warranty rights (wettelijke garantie). If your product doesn't match what you ordered or is defective, contact us and we'll resolve it — repair, replacement, or refund.
These terms are governed by Dutch law. Any disputes will be handled by the courts of 's-Hertogenbosch.
Complaints
We want to make it right.
How to Submit a Complaint
If you're not satisfied with our products or service, please let us know. We take all complaints seriously and aim to resolve them fairly and quickly.
Email us at support@printmeart.nl with your order number and a clear description of the issue
We'll acknowledge your complaint within 2 business days
We aim to resolve complaints within 14 days
Not Satisfied with Our Response?
If we can't reach a solution together, you can submit your complaint to the European Online Dispute Resolution platform: ec.europa.eu/odr
Compliance
Report copyright or legal issues.
Report a Compliance Issue
Use this form to report copyright infringement, trademark violations, or other legal concerns about content on our platform.
Privacy Policy
Your data belongs to you.
What We Collect
- ✓ Name and email (to process orders)
- ✓ Shipping address (to deliver)
- ✓ Order history (for your account)
- ✓ Payment info (processed by payment provider)
What We Don't Do
- ✗ Sell your data to third parties
- ✗ Send marketing without consent
- ✗ Track you across websites without your consent
- ✗ Keep data longer than needed
Cookies & Tracking
We use cookies and similar technologies to understand how our website is used and to measure advertising performance. We only enable non-essential tracking after you give consent in the cookie banner.
Google Analytics & Google Ads
Used for analytics and ad conversion measurement. When enabled, Google may set cookies/identifiers to help measure visits and campaign performance.
Azure Application Insights
Used to monitor site performance and errors (telemetry). When enabled, it may use browser storage/cookies to help understand sessions and diagnose issues.
You can withdraw consent at any time by clearing your browser storage. If you have questions, contact us at support@printmeart.nl.
Your Rights (AVG/GDPR)
Under European privacy law, you have the right to:
- • Access your personal data
- • Correct inaccurate data
- • Request deletion of your data
- • Object to data processing
- • Data portability
Data Retention
We keep order data for 7 years (legal requirement for tax purposes). Account data is kept until you delete your account. Custom uploaded images are deleted after order completion.
To exercise your rights or ask questions, email support@printmeart.nl — we'll respond within 30 days.
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Den Bosch, Netherlands
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